Privacy Policy
Effective Date: 4/4/2025
At Margaret Florist, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website: https://margaretflorist.com.
Who We Are
Our website address is: https://margaretflorist.com. We are a local floral eCommerce business offering handcrafted flower arrangements and delivery services within selected regions.
What Personal Data We Collect
When you visit our site, place an order, or interact with us, we may collect the following personal data:
-
Name
-
Email address
-
Phone number
-
Billing and delivery addresses
-
Order details (products, messages, instructions)
-
IP address and browser information (for analytics and security)
-
Payment method (processed securely via third-party gateways)
How We Use Your Information
We use your information to:
-
Process and fulfill your floral order
-
Arrange local delivery
-
Send order and delivery confirmations
-
Provide customer support
-
Improve our website and services
-
Prevent fraud and ensure site security
-
(Optional) Send promotional emails if you opt in
We do not use or store full credit card numbers. Payments are processed securely via trusted payment gateways such as Stripe or PayPal.
Cookies
Our site uses cookies to enhance your browsing experience. These may include:
-
Essential cookies for checkout and account login
-
Preference cookies to remember your settings (e.g., delivery zip code)
-
Analytics cookies (e.g., Google Analytics) to track performance
-
Marketing cookies if you opt into promotions or cart reminders
You can manage cookies in your browser settings at any time.
Comments (if enabled)
If comments are allowed on any part of our site, we collect the data shown in the comment form, along with your IP address and browser user agent string to help with spam detection.
Embedded Content
Our blog or informational pages may include embedded content (e.g., YouTube videos, Google Maps). Such content behaves as if you visited the originating site and may collect data or use cookies accordingly.
Who We Share Your Data With
We do not sell or rent your personal information.
We may share your data only with:
-
Payment processors (e.g., Stripe, PayPal)
-
Delivery couriers (to ensure your flowers are delivered)
-
Customer support services (if needed)
-
Email service providers (if you opted into marketing)
-
Fraud prevention and security partners
-
Legal authorities when required
How Long We Retain Your Data
-
Order records are retained for up to 7 years to comply with tax and legal obligations.
-
Customer account data is retained until you request deletion.
-
Email preferences can be changed or unsubscribed at any time.
-
Comments (if any) are stored indefinitely unless deleted by the user or admin.
Your Rights
You have the right to:
-
Request a copy of the personal data we hold about you
-
Request correction or deletion of your data
-
Opt out of marketing communications at any time
-
Close your customer account
To make a request, please contact us via our Contact page or email us at privacy@margaretflorist.com.
Where Your Data Is Sent
Your data may be securely transmitted to third-party tools for order processing, fraud prevention, or email delivery. All providers adhere to industry-standard privacy and data protection policies.
Changes to This Policy
We may update this policy occasionally to reflect legal or operational changes. The latest version will always be available on this page with the effective date.
Contact Us
For privacy-related inquiries, please contact:
Margaret Florist
Email: privacy@margaretflorist.com
Website: https://margaretflorist.com